We are committed to making sure that our online ordering system is as secure as possible and that your private information is kept secure. In order to make our ordering and customer information secure, Fantasy Fit has:
Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure online commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. You will enter the secure portion of our site when you check out of our store. When the order form page loads into your browser (which may take a moment), you will be able to see that you are in a secure, encrypted mode, by noticing that in Internet Explorer a lock icon appears on the status bar and in Netscape the security lock icon on the button bar and on the bottom of the page is now locked. Once in this secure mode, your submissions to our site are encrypted and secure from outside users.
As part of our shipping process, we do send our warehouse company your name and address information so they can ship your order. We don't share with them your credit card information. Beside this, we don't share your personal information with any company, person or concern. We recognize that this is your private information, and in no circumstance will we ever sell or share your information with another company.
It is Fantasy Fit policy that personal information, such as your name, postal and e-mail address or telephone number, is private and confidential. Accordingly, the personal information you provide is stored in a secure location, is accessible only by designated staff, and is used only for the purposes for which you provide the information (such as to reply to your request or to handle your complaint). For example, when you place an order online, your name, address, and other private information is used only for purposes of fulfilling your order. This information is never given or sold to any 3rd party for any purpose whatsoever and never will be.
If you also indicate on our sites that you would like to receive information about Fantasy Fit products or promotions, your personal information will be added to the Fantasy Fit mailing lists.
Fantasy Fit collects the following types of information: Name and email address information from those submitting contact forms, and billing information (name, address, phone, email, credit card information, etc) from those placing online orders. Also, our host system does collect anonymous information on our sites visitors as described below (see No Computer Tracking of Identifiable Information) below. Whenever "sensitive information" (credit card numbers) are transmitted or received, it is done so in an encrypted manner to assure privacy. Fantasy Fit does not currently process its credit card orders electronically over the net. Instead, all credit card information is processed offline.
No areas on our website condition access on the disclosure of individually identifiable information, such as user-password protected areas.
Fantasy Fit does not directly solicit any prospect information (prospect information is information about one person submitted by someone else). The only type of prospect information we collect is: if a customer asks us to email information to someone else or if someone submits a different person as the party who a product is being shipped to. In any event, prospects have the same rights of access and correction as regular visitors of our website. With the possible exception of your own marketing (sending information that a person requested we send to a prospect), prospect information is only be used for the purposes for which it is submitted. Prospect information will NEVER be shared outside the company with any third parties for any purpose. Prospects also have the same level of choice regarding marketing (at least at the time of first contact) as other individuals who actually visit our website. We do not currently market to prospects other than as discussed above.
If at any time you change your mind and would like to add or remove your name from a Fantasy Fit mailing list, or would like to review or correct your personal information, please email us your requested change at FF mail list. In order for you to gain access to any sensitive information like credit card information, you will be required to provide unique, identifying information that will assure that you are in fact the person whose information you are requesting.
Personal information will not be released to third parties for any reason. There are no other circumstances under which we will provide or sell personal information to third parties.
Our computer is not set up to track, collect or distribute personal information about its visitors. It does recognize the home server of visitors, but not e-mail addresses. For example, we can tell which Internet Service Provider our visitors use, but not the names, addresses or other information about our visitors that would allow us to identify the particular visitors to our sites. This information is used only for internal purposes by our staff.
In addition, our web sites track information about the visits to our web sites. For example, we compile statistics that show the daily number of visitors to our sites, the daily requests we receive for particular files on our web sites, what search site visitors come from, what search terms are used, and what countries those requests come from. These aggregated statistics are used internally to better provide services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information. Some of this information is collected by our host server, and other may be collected by the use of third party tracking software. Any information collected by third party software is password protected on their server and no other party has access to it.
If you have any questions about Fantasy Fit's privacy or security policies, please contact us using the "Contact Us" link at the top of this page or by calling our toll-free phone number at 1-888-203-6791.